Service Dog Scarf Collar
If you input the wrong address at checkout, you will need to contact shipper (USPS or FedEx) and correct the mistake. If not done in timely manner you will need to wait for package to be returned to our shipping office and we will re-send package to you. Additional shipping fees will apply.
Most orders are shipped via USPS or FedEx within 24 hours of order, orders placed prior to 1pm PST will ship out that day if there are no issues matching registration with purchase. Orders are shipped Mon-Sat via USPS & FedEx, Saturday cutoff is 11am PST for shipping that day. Please allow 3-7 days for free shipping and standard shipping. To ensure that you receive your order when you need it, please plan accordingly. USPS does not guarantee timely delivery to all towns in the country, check your tracking code to see scheduled delivery date. During the holidays, please place your order at least a few days in advance to ensure timely delivery. Unexpected delays may happen due to weather, we don’t offer refunds for shipping delays out of our control.
Required Signature:
Deliveries to residential addresses typically do not require a signature, however, if one is required and no one is available to sign, a note will be left noting attempted delivery. After three attempts to deliver the package will be returned to USA Service Dog Registration.
Email Confirmation:
Once your order has been shipped, you will receive an email informing you of your package being shipped. If you desire a tracking number please email us at admin@usaservicedogregistration.com
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Broken system
Not great. Tried several times to buy an ID with my dog’s picture, but I could not get a photo from my computer to load. Tried the chat, which kept asking me for the same information and wouldn’t progress beyond the inquiry screen. Then I tried to watch the video for loading a photo to the ID card, but that video wouldn’t play. There was no way to order the card with my dog’s photo, so I didn’t order it.
Five stars
I love the collar easy for my dog to put on.cause my dog body Fluffy hair.
Survey
My experience was good. I had no trouble with the purchase of your products.
Missing
The scarf was not in package just collar and leash disappointing because Ryder loves wearing bandanas
Great
Great quick response and receive in the mail like 3 days later. Thank you so much
Dog registration
The site was very easy to use that’s all you have to do is answer the questions truthfully take your pictures and follow the directions